Shipping & Returns:
Welcome to Beauty Direct Pro, where your satisfaction is our priority. Please review our Shipping and Returns policy:
Shipping Policy:
- Order Processing: All orders will be shipped based on the manufacturer's lead time.
- Stock Verification: We'll confirm stock availability via email before placing your order.
- Shipping Methods & Costs: Choose from various options during checkout. Fees vary based on location, item weight, and selected method.
- Estimated Delivery: Delivery times vary by location and selected shipping method. Once shipped, we'll provide a tracking number for your convenience.
- International Shipping: Currently, we only serve customers within the lower 48 states of the United States.
Returns & Exchanges:
- Returns: Contact us via email at info@beautydirectpro.com for return inquiries. We'll guide you through the process, including manufacturer-specific return policies.
- Exchanges: For damaged or defective items, reach out to our customer support for prompt exchanges.
- Refunds: Refunds will be issued to the original payment method within 10 business days of receiving returned items.
- Return Shipping: Generally, customers cover return shipping costs. Exceptions apply for damaged or defective items.
ShopPay Orders: All Orders via ShopPay must be handled exclusively through their customer service team.
Questions? Contact us at info@beautydirectpro.com or 201-579-0360.
Your satisfaction matters. Shop confidently with Beauty Direct Pro!